C&I ESS Supervision Service Basic
Product information
Only for:
Poland, Romania, Moldova, Bosnia and Herzegovina, Croatia, Serbia, Slovenia, Hungary, Turkey, Ukraine, Greece, Albania, Bulgaria
Booking a support package (Basic / Advanced) is a prerequisite for receiving the manufacturer's warranty.
Transport, assembly and installation must be carried out by the customer before commissioning as part of this Basic support package.
Details of the procedure and scope of services are enclosed.
With the Huawei Supervision Service Basic, you book the core support for your ESS commercial storage system. It is suitable for experienced installers and only includes support for the most important steps on site by an experienced and trained service technician. These range from the system check and commissioning to the complete functional test. The local preparations, system transport, assembly and installation must be carried out in advance by the customer.
If you have little experience with the system, Huawei recommends Advanced Support. This includes on-site training for your employees, a more comprehensive scope of services and a longer on-site support period. You can of course find the Huawei Supervision Service Advanced as an article here in the shop.
Product benefits:
- On-site service by a Huawei-certified technician
- Competent installation monitoring + commissioning + function test
- 7/24 online support
Included services:
- System and security check before commissioning
- Software update
- Memory commissioning
- Check for system errors
- System function test
- Memory check
Technical details
Manufacturer: | Huawei |
Manufacturer Item Name: | Supervison service (Basic) |
Supplier item: | 88220134 |
Manufacturer part number: : | C&I ESS Supervision Service Basic |